"Connecting to server..."

[MashaKorteleva]

Some team members are experiencing the "Connecting to server..." error for 5-10 mins after opening the estimate session, sometimes even after 5-10 mins the extension does not load.

[AminTi]

Thank you for bringing this issue to our attention. We are actively working to resolve it.

[danilocolombi]

Every Monday morning when my team tries to use it, we encounter this error. I've tested it at other times, and it seems to work fine. It's very frustrating.

[jpurrTTC]

So far I have found only one project in our ADO instance that uses 'estimate' and it is working ATM. It was not working this AM. I will check again tomorrow and provide an update. Thanks

[MOlausson]

@danilocolombi

Every Monday morning when my team tries to use it, we encounter this error. I've tested it at other times, and it seems to work fine. It's very frustrating.

Interesting. Where in which region are your team located?

[danilocolombi]

@MOlausson East US 2

[jpurrTTC]

Our PM was able to access this at 7:15am central time but it is just spinning for me now (Connecting to server...)

[jpurrTTC]

I am once again experiencing endless "Connecting to server...."

[garagerock101]

Hi there, is there any update on this fix? It looks like a pull request has been sitting since May 8th. We have users that would like to try the extension after this fix.

[MOlausson]

@garagerock101 We had to prioritize other work and the PR only solved part of the problem. Are you still facing the issue?