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[Bug]: Kept on getting file access error on demo site #4418

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predoctech opened this issue Jan 8, 2025 · 1 comment
Open
1 task done

[Bug]: Kept on getting file access error on demo site #4418

predoctech opened this issue Jan 8, 2025 · 1 comment
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@predoctech
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Is there an existing issue for the same bug?

  • I have checked the existing issues.

RAGFlow workspace code commit ID

1160b58

RAGFlow image version

demo.ragflow.io

Other environment information

Demo site: demo.ragflow.io

Actual behavior

Keep getting the following error on parsing file for dataset in a knowledge base:

Wed, 08 Jan 2025 22:27:34 GMT
Duration:
348.99 s
Progress:
22:27:36 Task has been received.
22:33:02 Page(1~13): [ERROR]Get file from minio: Sorry! Cant get file Tencent Q3 FR 11439424-0.pdf from minio. Could you delete this file and uploaded again.
22:33:04 [ERROR][Exception]: Sorry! Can't get file 'Tencent Q3 FR 11439424-0.pdf' from minio. Could you delete this file and uploaded again.

The error is irrespective of whether directly uploaded to the data set or got linked from files uploaded to File Management. Obviously uploading again doesn't help.

Expected behavior

No error for parsing an uploaded file

Steps to reproduce

- Upload a file to a newly created Knowledge Base
- Start parsing

Additional information

Before the demo site got updated to the current version the error doesn't seem to exist

@predoctech predoctech added the bug Something isn't working label Jan 8, 2025
@KevinHuSh
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Fixed.

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