Keychron Keyboard USB Dongle Not Working

[apastuszak]

This is more a PSA that a bug. I have a Keychron V1 Max, that does wired, 2.4 Ghz wireless dongle, and Bluetooth. The USB wireless dongle does not work with the Deskhop. I think maybe the USB port on the Deskhop doesn't provide enough power to the dongle work.

Another keyboard I have, the Nuphy Air75 V2 works just fine wit the USB dongle, so it's definitely a Keychron issue and not a USB dongle issue.